Dillon Amphitheater Rules

Known for hosting a mix of free and ticketed concerts, cultural events, and community gatherings, Dillon Amphitheater attracts thousands of visitors each season. To ensure a safe, enjoyable, and inclusive experience for all, the venue enforces a set of clear rules and policies. This in-depth guide, based on official venue information, covers key areas such as accessibility, animals, age requirements, and more. Policies are subject to change, and guests are encouraged to check the official website for updates before attending. Always plan for variable mountain weather by packing layers, and note that all activities must not interfere with others or damage the venue. Entry implies consent to these rules, with management holding final authority on enforcement.

Accessibility

The Dillon Amphitheater is committed to ADA compliance, adhering to the 2010 ADA Revised Requirements for accessible seating. Guests requiring accommodations must request accessible seating at the time of purchase, with options for one accessible seat and up to three companion seats, totaling four tickets maximum, based on availability. If tickets are already bought and accessibility needs arise, contact the box office for possible exchanges, though success isn’t guaranteed without prior selection of accessible tickets. The venue provides folding chairs for those who need them, and there are two dedicated sections for guests with mobility disabilities. Wheelchairs aren’t available for rent; patrons can stay in their personal wheelchair or transfer to a venue chair.

For free concerts, accessible seating is first-come, first-served, so arriving early is advised. Accessible parking is offered in the lot at 135 W. Lodgepole Street, requiring a valid disability placard or license plate; the registered individual must be present with ID. Parking opens at 2 p.m. on ticketed event days and is first-come, first-served – vehicles parked improperly may be towed.

To purchase accessible tickets online, select them via the event calendar on the venue’s site and attest to needing the features; violations can lead to denial of entry or ejection. At entry, the entire party must arrive together at the ADA entrance, where ID is verified and questions confirm eligibility, followed by wristbanding for access.

Animals & Service Dogs

Pets and animals are generally prohibited inside the amphitheater during events to maintain safety and comfort for all attendees. However, service animals as defined by the 2010 ADA Guidelines are permitted. These must remain with their owner, be restrained (e.g., on a leash), and not interfere with other guests – if they do, seating may be rearranged or the animal removed. Emotional support animals, comfort animals, and therapy dogs do not qualify as service animals and are not allowed. During non-event hours, leashed pets are permitted in the venue area, but owners must clean up after them per Town of Dillon ordinances. This policy balances accessibility needs with the venue’s open-air, high-traffic environment, where unrestrained animals could pose risks during crowded shows.

Age Requirements

Age policies at the Dillon Amphitheater are family-friendly but structured to manage capacity and safety. Children two years old and younger do not require a ticket and can attend free of charge. However, children three years and older must have a valid ticket to enter any event, whether free or ticketed. Most events are all-ages, but specific shows may impose additional restrictions based on artist or promoter guidelines – always check the event listing. Parents should note that the venue’s general admission setup means young children must be supervised, especially in sloped seating areas. Infant car seats, slings, or carriers are allowed if they have no more than one pocket and no internal frame, fitting within bag policies. Strollers and wagons are prohibited to avoid obstructing pathways. This approach encourages family attendance while ensuring crowd control in a venue that can host up to 3,500 people.

Bag Policy

For enhanced security, the Dillon Amphitheater enforces a strict clear bag policy. Guests may bring one clear bag no larger than 12″ x 6″ x 12″ or a one-gallon clear freezer bag (e.g., Ziploc). Additionally, a small clutch purse up to 6.5″ x 4.5″ is permitted, with or without a strap. Hydration packs like CamelBaks are allowed if under 2L, emptied of liquids, and with only one extra pocket. Each ticket holder, including children, can carry an approved bag. Non-clear or oversized bags, such as backpacks or diaper bags, are banned and must be returned to vehicles – no bag check is available. Items like diapers, wipes, extra clothing, or blankets can be carried loosely or in an approved bag; blankets should be draped over the shoulder for faster screening. Empty water bottles up to 32 oz are okay. This policy, updated in recent years, speeds up entry and reduces risks in the venue’s outdoor setting.

Entry and Security

Entry gates typically open 60 minutes before events, though times can vary. All guests and items are subject to search upon arrival for prohibited items, with intoxicated individuals denied entry. Re-entry is not allowed for ticketed events once scanned, except in emergencies like weather or medical issues with staff approval. For free shows, re-entry is permitted unless the venue is at capacity, operating on a one-in, one-out basis. Digital tickets are now standard, phasing out printables for efficiency. Security emphasizes safety in the mountain environment, prohibiting activities like climbing structures or using drones. Arrive early, especially for popular events, as seating is first-come, first-served.

Food, Drink & Alcohol

Outside food for personal consumption is allowed if it fits within the clear bag policy. Non-alcoholic beverages in factory-sealed containers up to 32 oz are permitted, though some shows may require lid removal. Baby formula, breast milk, and pumps are exempt and can be brought in appropriate containers. Alcoholic beverages, marijuana, and illegal drugs are strictly prohibited from being brought in; the venue offers on-site bars with beer, wine, and cocktails. Prescription medications must be in original containers with only the necessary amount – excess is handled by medical staff. No glass bottles or hard coolers. Concessions feature local vendors, enhancing the experience, but all must comply with no-vending rules.

Payment Options

The Dillon Amphitheater operates on a 100% cashless basis for bars, box office, and concessions. All transactions require credit or debit cards; cash is not accepted to streamline operations and reduce contact. This applies to ticket purchases, food, drinks, and merchandise. Mobile payments like Apple Pay or Google Pay are typically supported. Ticket sales are final with no refunds or exchanges, so verify details before buying.

Photography and Recording

Guests consent to being photographed or recorded by the venue for promotional purposes. Personal digital cameras are usually allowed unless prohibited by the artist. Professional equipment (e.g., SLR cameras with detachable lenses over 2″, GoPros, audio/video devices, selfie sticks) is banned. No tablets, laptops, or amplified music without headphones. Policies can change per event, so check ahead.

Prohibited Items

A extensive list ensures safety: no non-clear bags, liquids in non-sealed containers, alcohol/drugs, smoking devices (including vapes), glass, animals (except service), lasers, coolers, recording gear, selfie sticks, strollers, weapons, totems, aerosols, masks, confetti, large tarps/blankets (>5’x7′), high chairs (>5″ off ground), drones, skateboards, vending setups, or stickers. Violations lead to ejection.

Smoking Policy

Smoking of any kind, including e-cigarettes and vape pens, is strictly prohibited throughout the venue. This includes marijuana, aligning with the no-drugs policy. Designated areas are not provided; step outside if needed, but re-entry rules apply.